Reviews

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These are comments from a well known national database that customers use to report their experiences with contractors. The next time you need a plumber, electrician, A/C company, (or even a Doctor or realtor), read what others have to say about the company you are considering. (Scroll to the bottom of the page for more information). With most of us feeling the financial strain of the economy, it's even more important to get it right the first time.

Installation of sink drain, disposal, dishwasher drain and rerouting of drainage piping.

Excellent quality of work - sink plumbing is very neat and well-designed. A different plumber told me the entire drain system (in the external wall) would need to be redone and that a disposal could not be installed in the sink given the current drain location, nor could the non-disposal sink be attached to the existing drain pipe. Shamrock's successfully configured the sink cabinet plumbing so that no changes were needed to the house wall plumbing and the quality of work is immediately evident with a casual glance under the sink. He also came out quickly on a Saturday with no extra charge for a weekend call and was able to do the work within a few hours of my initial call. All-in-all an extremely pleasant and money-saving experience. I will use this plumber again.

Mark Norman provided excellent, after hours service when he replaced our malfunctioning, antique water heater. He gave us useful information in easy to understand layman's language; he gave us practical advice on how to remedy some of our other plumbing problems.* This customer also indicated that they would hire our company again.
*This comment come directly through our website, and not the national database.*

No hot water. Mark was very easy to talk to on the phone. Came out in about 2 hours or so. Turns out all that needed to be done was set the reset button. He said sometimes lightning can mess with equipment. (We've been having nonstop storms these last few days.) No charge, but if it happens again just call and he'll change out the heating element - and probably the sensor at the same time.* This customer also indicated that they would hire our company again.

Had the entire house "repiped" because of a leak in the slab.

Mark was one of several contractors that called, but he was the only one to come to the house in the same day. I instantly liked and trusted Mark. His price was very reasonable (had two other bids over the phone). I was most impressed with his installation crew as they were timely, knowledgeable, efficient, professional and courteous. They "repiped" the entire house in about 6 hours. The quality of the workmanship was excellent to include the dry wallers. Additionally, Mark took care of a special need I desired regarding the plumbing. This required him to return to my house several times to ensure that the job was done correctly and with quality workmanship. He did this each and every time with a positive attitude and with a smile on his face. Mark and his crew also helped me move cement stairs in the back yard which was well above and beyond the scope of this job. In fact, we were unable to move the steps at first, but Mark kept at it until we finally accomplished the feat. I could go on, but let me just say that I would not hesitate to use Mark again with any plumbing services I might need. I felt that Mark treated me like a member of his family.* This customer also indicated that they would hire our company again.

Replaced leaky laundry room water hook-up and a hose connection on the outside of the house. Coordinated the repairs with another company who was repairing the drywall damage due to the leak.

Mark was great! I found out the hard way that my laundry room washer hookup had been slowly leaking inside the wall, probably for years based on the amount of damage. Mark came out and asessed the problem, provided an estimate, and made a recommendation for another company that could do the drywall repair, etc. This had to be coordinated with his work, and he was very flexible with working his schedule around this. He did a good job fixing & replacing the plumbing-related parts. When he came out for the estimate, I also had him replace an old hose faucet on the outside of the house. He put the cost of the hose fixture in with the larger laundry room repair and did not charge me for the two separate house calls. Shamrock earned a customer for life!* This customer also indicated that they would hire our company again.

Replaced fluidmaster on toilet

The toilet had been running, so I assumed the flapper needed to be replaced. After replacing it, the problem remained. I called my usual plumber, but since he didn't respond, I called Shamrock Plumbing. It worked out very well. Mark accommodated my busy schedule and met me as soon as I was free. He immediately diagnosed the problem as a broken fluidmaster, had the parts with him, and promptly fixed the toilet. He was very extremely efficient, professional, and competent.* This customer also indicated that they would hire our company again.

We had a leak in our wall where the water heater line comes in. Mark cut out the bad copper section and replaced it.

Mark was great. He gave us options prior to beginning the repair, estimates of each, and likelihood of the response. He was honest and we got a fair price. He gave us realistic outcomes to what may or may not work.* This customer also indicated that they would hire our company again.

Repaired three commodes, gave a discount. Found an additional problem with the cut off valve for one commode, fixed it, but did not charge more than the quoted price.

Could not be happier. Called on Saturday and he told me he would be there after he finished the job he was doing. Called back when he was taking a little longer than he thought. Fixed the problem same day.* This customer also indicated that they would hire our company again.

I hired Shamrock to install a water heater, replace a sink and faucets in our bathroom, as well as some misc plumbing work.

The work done was accurately, timely, and very fairly priced. I strongly recommend this company.* This customer also indicated that they would hire our company again.

I had a kitchen remodel - I needed a plumber to set and connect the Pot filler, connect the disposal, dishwasher, and faucet.

The plumber that started my job, moved away, so I needed a new plumber to finish. I called Shamrock because of an ad I saw in a local paper. They stopped by that day, gave me a reasonalbe estimate, and did the work the same day. Now I am up and running and could not be happpier. They did a grerat job and plan to use them again in the future.* This customer also indicated that they would hire our company again.

Had a frozen shower core. I was unable to remove it myself. Mark got the job done with a lot of extra effort. He then repladed it with a replacement part. Tested the results and cleaned up very thoroughly after completing the job. I would have been unable to complete the job myself. He came out on a Sunday afternoon and was no charge for the weekend service call.* This customer also indicated that they would hire our company again.

House plumbing replaced with new PEX Piping.

The company responded the same day, on a sunday evening, to our request of an estimate. The workers arrived the next day, they were punctual, perfesional and proficient in their duties.* This customer also indicated that they would hire our company again.

Installed all the plumbing work in a remodel for our bathrooms, ie sink, shower and toilet.

He is punctual, professional and polite. He is also very reasonability priced. The is of high quality.* This customer also indicated that they would hire our company again.

They re-piped the entire house, installed one new bathtub and shower valves in two bathrooms.

We found out that the pipe that was installed by another company in 1993 had been recalled and was subject to leaking. We called Shamrock for an estimate on re-piping the entire home. We were already in the process of completely redecorating the master bath and had the vanity, toilet, tile and backer board removed. Mark, the owner, came to give us the estimate on the re-pipe. He also asked if we wanted the tub replaced. We had another estimate for the tub from a contractor which we felt was too high. Mark quoted a price for the tub which was one-quarter of the other company's! We agreed to the re-pipe and tub replacement. Mark's crew arrived a few days later and completed all the work in four hours, including clean-up. The entire crew was very efficient, pleasant, and professional. We definitely will refer Shamrock to all our friends.* This customer also indicated that they would hire our company again.

I had a "running" toilet. I went to turn off the water valve behind the toilet. I couldn't seem to turn it so I tapped it with a hammer. It immediately started a drip leak. I couldn't stop it. I found some plumber's putty and tried to stop it. Didn't work. I found Shamrock Plumbing on the internet. I called them because it had member of Better Business Bureau on the ad. I called & it went to a voicemail. I thought great, it's Saturday, probably not there. I went to check the leak before trying someone else. The phone rang & it was Mark calling me back. I explained my problem(s) & he was very nice. It wasn't really bad and I had to do some things so he came later. He fixed it but showed me how to fix it myself just with switching out a part. When he looked at the leak at the turn off valve, it was just a loose nut. He noticed though that my copper piping to the toilet was very green and advised that I should think about re-plumbing. He took the time to explain what it would take, cost (which was very reasonable) and because I had only two bathrooms, it would only take a day. I asked about remodeling and again he took the time to explain things. I asked him about re-modeling a bathroom for my almost 90 yr old mother and he gave me great information. There was no pressure.

Member Comments:

Great - see above